Privacy Policy for Uppseekers.com

Last Updated: May, 2025

At Uppseekers ("we," "us," or "our"), we are committed to protecting your privacy and the privacy of our students ("you" or "users"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website Uppseekers.com (the "Site") and use our online programs, including real professional skills development and research mentorship programs (the "Services").

Please read this Privacy Policy carefully. By accessing our Site or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Identification Information: This may include your name, email address, phone number, date of birth, educational background, areas of interest, and any other information you voluntarily provide when registering for an account, enrolling in a program, or communicating with us.

• Student Information: For students participating in our programs, we may collect information related to their progress, assignments, feedback from mentors, and participation in the Services.

• Payment Information: While we may process payments through third-party payment processors, we may collect limited information related to your transactions, such as billing address and transaction history. We do not directly store your credit card details.

• Technical Information: When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, device information, referring website addresses, pages you visit on our Site, and the dates and times of your visits. We may use cookies and similar tracking technologies for this purpose (please see our "Cookies Policy" section below for more details).

• Communications: We may collect information contained in any communications you send to us, such as emails or messages through the Site.
  

2. How We Use Your Information

We may use your information for the following purposes:

• To Provide and Manage our Services: This includes creating and managing your account, enrolling you in programs, providing access to learning materials, connecting you with mentors, and facilitating the delivery of our Services.

• To Personalize Your Experience: We may use your interests and preferences to tailor the content and learning experience we offer to you.

• To Communicate with You: We may send you important updates about your programs, changes to our policies, promotional materials (with your consent where required), and respond to your inquiries.

• To Improve our Site and Services: We analyze user behavior and feedback to understand how our Site and Services are used and to identify areas for improvement.

• For Research and Development: We may use anonymized and aggregated data for internal research and development purposes to enhance our programs and offerings.

• To Ensure Security and Prevent Fraud: We may use your information to monitor and prevent fraudulent activities, unauthorized access, and other misuse of our Site and Services.

• To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, and legal processes.
  

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Mentors: We will share relevant information about students with the mentors assigned to them to facilitate effective mentorship and program delivery.

• Service Providers: We may engage third-party service providers to assist us with various functions, such as payment processing, website hosting, data analysis, email delivery, and marketing. These service providers will have access to your personal information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

• Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

• With Your Consent: We may share your information with third parties with your explicit consent.
  

4. Your Choices and Rights

You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:

• Accessing and Updating Your Information: You can typically access and update your personal information through your account settings on our Site.

• Opting Out of Marketing Communications: You can unsubscribe from our marketing emails by following the instructions in the emails you receive.

• Data Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.

• Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

• Withdrawing Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, please remember that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies.

7. Children's Privacy

Our Services are primarily intended for students. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information from our systems.

8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

9. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole.

• What are Cookies? Cookies are small text files that are placed on your device when you visit a website.

• How We Use Cookies: We may use cookies for essential website functionality, to remember your preferences, to collect information about how you use our Site, and to personalize content.

• Your Choices: You can control and manage cookies through your browser settings. You can choose to disable cookies or to receive a notification each time a cookie is being sent. Please note that disabling cookies may affect the functionality of our Site.
  

10. No Refund Policy

Please be aware that, as stated on our Site and during the enrollment process, Uppseekers has a no refund policy. This is because once a student is enrolled in our programs, we immediately begin the process of aligning dedicated mentors and resources to support their learning journey. This commitment of resources makes it difficult to process refunds. By enrolling in our Services, you acknowledge and agree to this no refund policy.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically. Your continued use of our Site and Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Uppseekers
Email: team@uppseekers.com